Shipping policy

📦 Shipping Policy (EN)

09/11/2025

Ruppel Bags is a brand owned by Koal Group BV, Belgium.
All items are carefully packed and shipped from Belgium using trusted European delivery partners.

📍 Shipping Area

We currently deliver within Belgium and across the European Union.
Shipping outside the EU is not available at this time.

🚚 Delivery Times

  • Belgium: 1–4 business days

  • European Union: 3–7 business days
    Orders are usually processed within 1–2 business days after payment confirmation.

💰 Shipping Rates

  • Belgium: €4.90 for orders under €60

  • Belgium: Free shipping for orders from €60

  • EU: €9.90 for orders under €60

  • EU: Free shipping for orders from €60

All prices include VAT.

📦 Tracking

Once your order has been shipped, you will receive a confirmation email with your Track & Trace number to follow your parcel online.

🔁 Returns

You can return your item(s) within 30 days of receiving your order.
For more details, please see our Return & Refund Policy.

📩 Contact

If you have any questions about shipping or delivery, please contact us at:
hello@ruppelbags.com